Billing FAQs

Welcome to our Billing FAQs page! Here you’ll find answers to some of the most commonly asked questions about billing and payments.

General Billing Questions

Q: How can I view my bill online?

A: You can view your bill online by logging into your account on our Account Login page or calling our Toll-Free line at 1-855-316-1740.

 

Q: What payment methods do you accept?

A: We accept various payment methods, including credit cards, debit cards, bank transfers, and payments by phone. You can update your payment method through your online account or by calling our billing department line at 1-855-316-1740.

 

Q: How do I update my payment method?

A: To update your payment method, log in to your account, go to the “Billing” section, and select “Payment Methods.” You can add a new payment method and set it as primary. For assistance, call our billing department at 1-855-316-1740

Payment Options

Q: How can I pay my bill online?

A: You can pay your bill online by logging into your account and selecting “Pay Bill.” Follow the prompts to complete your payment securely.

Q: Can I pay my bill over the phone?

A: Yes, you can pay your bill over the phone by calling our toll-free payment line at 1-855-316-1740. Our automated system is available 24/7.

Q: What is Auto-Pay, and how do I enroll?

A: Auto-Pay automatically deducts your bill amount from your bank account each month. To enroll, log in to your account or call our 24/7 available number 1-855-316-1740.

Billing Issues

Q: I think my bill is incorrect. What should I do?

A: If you believe there is an error on your bill, please contact our billing department immediately at 1-855-316-1740. We will review your bill and assist you with any discrepancies.

Q: What happens if my payment is late?

A: Late payments may result in late fees and could affect your service. Please contact our billing department immediately at 1-855-316-1740. if you are unable to make a payment on time to discuss possible options.

Q: How do I set up a payment plan?

A: If you need to set up a payment plan, please call our billing department at 1-855-316-1740. We offer flexible payment plans to help manage your bills.

Account and Billing History

Q: How can I view my billing history?

A: To view your billing history, log in to your account and navigate to the “Billing” section. You will find a record of all your past bills and payments. or Simply call our helpline for fast assistance free of cost at  1-833-782-7118

Q: Can I receive paperless billing?

A: Yes, you can sign up for paperless billing by logging into your account and selecting “Paperless Billing” in the “Billing” section. This will allow you to receive your bills electronically.

Payment Assistance

Q: Do you offer any payment assistance programs?

A: Yes, we offer several payment assistance programs for customers who are experiencing financial difficulties. For more information, please visit our Payment Assistance Programs page or contact our billing department at 1-855-316-1740

 

Contact Us

If you have any other questions or need further assistance, please contact our billing department at 1-855-316-1740 Or 1-833-782-7118